Legal Access Depends On Local Law
Our legal notice explains who may access the account area, which verification details we request and how policy updates reach you. Access is available where local law permits, and you should check the rules that apply in your location before creating an account or using the
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lobby. We may ask for phone verification and account details to confirm access, protect the account and match wallet records during a transaction review. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references appear only as payment context; the applicable terms still control every transaction.
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If a rule changes, we publish the revised wording through the relevant account or policy page. You can contact our support desk when a clause, identity request or regional restriction is unclear, including from Surabaya or elsewhere in Indonesia.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.